A Norfolk social enterprise closing the digital divide.
Who we are
Getting technology to the people who need it most.
We plug the gap between those who have access to the digital world and those who don’t, with the equipment, training and know-how to take part safely and with confidence.
Plug the Gap Services CIC is a social enterprise launched by Osiris IT. So many people are marginalised and left out because they can’t get online; we work to reduce the number of people left behind across Norfolk.
Could you…
- Donate old or surplus IT equipment Laptops and devices you no longer use, data-wiped and refurbished for people who need them.
- Provide free training Help people build the skills and confidence to use technology safely.
- Give pro bono support or consultancy Lend your time and expertise to the charities and community groups we work with.
Impact since 2022
What donated tech has done so far.
From our donation and referral records, November 2026.
From the blog
In the community.
A brilliant day at The Forum, Norwich
Plug the Gap joined the Small Charities Showcase at The Forum, Norwich, to talk about donating old tech and closing the digital divide in Norfolk.
Laptops for Open Road Norfolk students
Plug the Gap donated refurbished laptops and Chromebooks to Open Road Norfolk, helping students in Thetford with maths, English and research.
Laptops for young carers across Norfolk
Plug the Gap donated refurbished laptops to the Young Carers Matter Norfolk Service, so young carers across the county have the technology they need.
Our story
Why did we start Plug the Gap?
Pressing play loads the video from YouTube.
Feedback
In their words.
Thank you soooo… much for my laptop. So then it helps me do school work for my class dojo, so then I can research my facts for my PowerPoint. I can access my young carers Zoom meeting.
Basically, I’ve been able to get a lot more work completed with it being able to handle the programs I need being a graphic student. Furthermore, my online classes are no longer crashing and running smoothly, meaning I’ve been able to participate more.
The laptop has helped me stay on top of schoolwork during isolation periods as well as revision! It’s also helped me keep in contact with my friends during the pandemic.
How can I get help from Plug the Gap?
Referrals are made to us through our partner organisations, mostly comprising of Non-profits across East Anglia. If you would like to find out more about becoming a partner organisation, or would like to make a referral/request for support, please get in touch with us.
How can I support Plug the Gap?
Plug the Gap has a very collaborative approach that relies on working with various organisations to provide support. If you’re able to provide support such as training, consultation or even donating surplus IT equipment or funds to purchase this, we’d love to hear from you!
What is Plug the Gap?
Plug the Gap is an organisation supported by Osiris IT, that was started to reduce digital poverty in Norfolk through a variety of means.
What support can Plug the Gap provide?
Plug the Gap can provide support in many ways such as providing hardware, training or free consultation and support. If you need support with anything technology related, get in touch and we’ll try our hardest to help or signpost!
Contact
Get in touch
We accept device requests through referrals from organisations, rather than from individuals. Get in touch to find out more, make a referral, or offer support.
